← All issues

Persona

CFO

Economic buyer. Approves budget and questions ROI. Skeptical by trade.

What keeps them up at night

ROI, payback, total cost of ownership, spend predictability.

Vocabulary

  • payback period
  • TCO
  • OPEX vs CAPEX
  • cost per transaction
  • monthly COI

Proof that convinces them

Financial model with explicit assumptions; comparison to current stack; contractual clauses.

Issues for this persona

No issues published for this persona yet.