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Persona
End User
Who uses the platform daily. Rep, buyer, attendant, operator. Silent vote of adoption or sabotage.
What keeps them up at night
Ease of use, daily speed, integration with existing tools.
Vocabulary
- shortcuts
- automations
- click reduction
- guided flows
Proof that convinces them
Hands-on demo; operator testimonials; short before/after videos.
Issues for this persona
No issues published for this persona yet.