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Persona
Legal / Procurement
Compliance and contract guardians. Don't buy the platform but can block the purchase.
What keeps them up at night
Compliance, LGPD/GDPR, contractual risks, AI data governance.
Vocabulary
- DPA
- SOC 2
- ISO 27001
- data residency
- exit clauses
Proof that convinces them
Contractual documentation; certifications; incident history; model clauses.
Issues for this persona
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