API reference
CashBack
Endpoints for querying balances and managing customer cashback.
Endpoints in this group
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Returns the cashback balance of your store, summed by type and by status. It is the consolidated view: one number per status, with no detail per customer or per order.
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Lists your store's cashback balance customer by customer, with the totals per status for each one. Use it when you need the individual balance; for the store's consolidated figure, use GET /loyaltyProgram/total.
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Lists the cashback statement of a customer of your store: one item per entry, earned or spent, from newest to oldest.
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Grants cashback to a customer from an order that happened outside the CWS Platform — a sale at your counter, on your own e-commerce site or in another channel. You provide who bought, the order number in your system and the items; the loyalty program calculates how much each item earns and records the credit.
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Changes a cashback already granted for an external order: releases the credit that was in the grace period, cancels the grant, corrects the amount or the delivery date. The order is identified by the same externalOrderId used in the grant.
Generated from the public API collection, published on 2026-09-04: api-docs.cws.digital.