Deterministic module
Shipping & Fulfillment (Logistics Engine)
The margin the pricing policy protects usually leaks later, in freight. Quotes made outside the order, freight discounts with no approval threshold and delivery dates promised by feel turn fulfillment into the blind spot of the negotiation — precisely where the customer judges the service hardest.
Loja de demonstração: os dados exibidos pertencem a um ambiente de demonstração, não a um cliente.
A logística vira escolha executável
Card “Entrega 1 de 1” aberto na loja de demonstração Concessionária SP - Demo Peças.
- Três caminhos de entregaretirada, entrega padrão e agendamento aparecem no mesmo card.
- Entrada para o splito botão “Dividir entregas” mantém o desdobramento logístico dentro do pedido.
A tela apresenta retirada na loja grátis, com prazo e endereço, entrega padrão por R$ 12,60, com prazo de até 6 dias úteis, e a opção de agendar entregas. À esquerda, aparecem os botões “Ver Produtos” e “Dividir entregas”.
O Logistics Engine precisa transformar regras de fulfillment em caminhos executáveis dentro do pedido. Esta tela entra aqui porque mostra o momento em que alternativas de retirada, entrega e agendamento deixam de ser informação dispersa e passam a orientar a operação na própria jornada de compra.
What it is
The module that answers how the item leaves and how it arrives. It orchestrates the logistics of a multi-warehouse operation: it splits the cart by distribution center, derives freight pricing from the origin warehouse and the regional rule, and carries the result into the order itself, alongside tax and credit. Where the Distributed Inventory (Inventory Hub) says where the item is, this is where it is decided how it travels and what that costs.
The capability nobody replicates
Split delivery per SKU unit
The same SKU can ship on different dates, by different methods, to different addresses, with freight and tax computed independently for each split. It is what lets input delivery match the harvest calendar or a construction schedule, without breaking the order into several.
A freight threshold separate from the price threshold
Freight Negotiation Thresholds govern freight concessions as their own parameter, under the Commerce Rules Engine (CDL Workspace). The market habit is to treat freight as a free field once the discount is approved, and that is where the margin walks out.
Who carries it, and who you choose
The network is not imposed. You connect the available freight integrators, register your own or a third-party carrier with specific conditions, and set that per stocking point, per customer segment and per warehouse. Scheduling, dispatch time and tracking codes follow the choice.
Freight integrations
Frenet, Intelipost and Correios, plus the option of configuring your own carrier per stocking point.
Delivery modes
In operation
A distributor with distribution centers in several states quotes freight by regional rule, weight and order value, not in a side spreadsheet. The buyer assembles a cart drawing on three different centers, sees the cost of each part with the correct tax for its origin, chooses to receive one split now and schedule the rest, and the sales rep grants the freight discount their threshold allows, on the record. The order closes with price, date and responsibility settled on the same screen.
It is the same argument as the other negotiable dimensions: delivery stops being a conversation and becomes an executable parameter, identical for the human sales rep and for the AI Agents.
Frequently asked questions
A cart with items from different warehouses becomes how many freight charges?
As many as there are distribution centers involved. The cart is split automatically by center, freight pricing stays tied to the origin warehouse of each part, and the origin postal code is what drives the tax calculation for that split. The buyer still sees a single order.
Can the customer pick up at a store instead of having it delivered?
Yes, and pickup is configured store by store. Each point defines opening hours, available days, maximum distance from the buyer's postal code and the warehouse it is tied to, and the platform prioritizes points in the order you set. Delivery mode is a parameter, not a development project.
Can the sales rep grant a freight discount during the negotiation?
Yes, within the Freight Negotiation Thresholds. Freight has its own approval threshold, separate from the price threshold, because governing product discounts well while leaving freight open turns freight into the exit door for the margin the pricing policy just protected.